Spilia (Natalia)

The most amazing view! Positive: Great location , the pool and the views were amazing! Highly recommended! Negative: -

The first week was very disappointing due to having seen the picture of where we were staying on booking.com, to the rea Positive: The location was fantastic, The property was probably once in immaculate condition but appears to have been left to deteriorate over a period of time. Negative: The fact that it was dirty regardless of cleaners being in before we arrived. The wellness cave was locked due to earthquakes ( we were not informed about this prior to our stay ) There wasn’t anyone on site like advertised. For a villa that sleeps 8 people, there were not enough beds. No sofa bed as advertised and no single beds as advertised. The work surfaces were dirty There were two cups on the balcony with water and cigarettes in. No plug for the kitchen sink. ( we had to use the lid of a salt grinder) Downstairs shower (shower curtain mouldy and shower dirty ) Labros did rectify this. Chopping boards were stained and had a strain smell. This was also rectified. No iron No dishwasher No microwave Small fridge freezer for 8 people for 3 weeks We had 4 sun loungers for people Labros did bring another two ( then Christine accused us of stealing them and was asked to return them. We did ask for Christine to coma and see the issues but she failed to respond to our message. Not enough outdoor shade. ( we had two parasols but they were ripped and shredded to pieces ) Labros replaced them Bedroom doors did not close. Outdoor table was broken ( it did not extend to be able to fit 8 of us around it, we could only get 5 of us around it. No fire extinguisher at the property No information on what numbers to call in an emergency. Play park was overgrown and not fit for use No casserole.oven dishes No matching drinking glasses No matching crockery Garden was unkept Mop bucket was broken so couldn’t clean the floor. Banister on the landing was unsafe Outside lighting around the pool/property were missing bulbs or broken. Outside light on balcony was taped up Some bulbs were replaced Not enough bedding Not enough towels Not enough pillows. Outside garden steps a large piece of metal holding the stones in fell on my granddaughter’s ankle

Needs upgrades Positive: I really liked the view from the villa Negative: Everything is really old. Needs upgrades immediately... there were so many cockroaches. They were huge. fFrom the first night I killed 4 of them. Second day there was one in put bed we woke up it was dead under the pillow. What a nice way to start the day... Tiles around the pool was not safe for kids most of them were moving. Pictures attached

Negative: DO NOT BOOK THIS ACCOMMODATION IT IS NOT SAFE AND DEFINITELY NOT SUITABLE FOR SMALL CHILDREN 1. On arrival the cot for our 1 year old was missing. On phoning the owner (an extremely rude & dismissive woman) we were told she couldn't do anything that day as not local & neither was cot & if we didn't like it we could leave. We found out next morning that the cot was on site next door. 2.Configuration of beds booked was not provided - no single beds which we had booked as per website. 3.Banister at top of stairs very unsteady and shaky, held together with tiny metal bracket. Response when we said this was dangerous for children in particular was that they shouldn't touch it. 4.No plug kitchen sink so difficult to do washing up - we had to share plug with family next door. 5. No line or airer for drying. 7. No paperwork & only one key to villa. 8..Loose, dangerous heavy concrete tiles surrounding pool. 9.Splintered wood & loose nails on wooden decking. Nasty splinter for one of our children and adult injury from loose nail going into foot. Adult went through one of the deck planks and sustained an injury. A repair was then done by the handyman but left it with jagged splinters of wood at which point I said that was totally unacceptable. He then put some artificial grass over it. Deep drops underneath due to villas being built on hill so we felt very uncomfortable walking around on decking. 10.We were party of 5 adults + 2 children but there were only 3 old sunbeds by the pool & very limited shade, umbrellas very tatty. 11.Area beneath villas with chess, BBQ, 'sauna facilities' etc extremely tatty. 12.After a few days we contacted the owner and told her that in our opinion it was not safe for us to stay any longer & were offered a refund for the remainder of the stay.

We had a great stay and certainly would visit again. Positive: Great location and lovely quiet spot . Fabulous views from all rooms God sized property Staff helpful. Negative: Just few little updates needed.